Masowe dobra luksusowe - kreowanie wizerunkumarki za pomocą narzędzi marketingu online

Abstract

Abstract: Promoting mass luxury goods on the Internet is a new topic, but it is rapidly gaining in popularity. Factors that influence the growing interest in this medium are tools that facilitate the promotion, sales, and acquiring knowledge about customers and market trends, as well as a global reach. The marketing of luxury products is characterized by unique rules that are referred to as inverted. This means that it is the opposite of the promotion of mass goods because frequent marketing measures are increasing the price and limiting the availability of products. Inappropriate promotional activities can have consequences that are undesirable by companies, such as loss of luxury or customer reluctance to the brand. The article aimed to identify the specifics of luxury mass goods and related marketing activities carried out on the Internet, as well as to recognize the importance of online marketing in creating and perceiving mass luxury brands customers to do this, primary research was carried out using a questionnaire. After analyzing the results, it was found that this type of marketing has a positive effect on brand recognition among consumers and does not deprive it of its luxurious character. The advertisements in the recipients arouse positive emotions and do not prevent them from buying the products of a given luxury brand. Respondents in particular pay attention to the promo- tion of luxury mass brands using such social media as Facebook and Instagram, and in advertising they notice, above all, the presence of brand ambassadors and graphics. Keywords: luxury goods marketing, online marketing tools. JEL Classification: M310, M370