Managing variability in business processes

Abstract

Business processes specify key activities in an organization, some of which can be automated. It is often the case that replication of activities across such processes occur and failure in identifying such replication results in organizational costs. To minimize this risk and optimize organizational resources, in this paper we characterize variability in business process and propose an approach to manage such a variability. The characterization of variability relies on the study of industrial-strength applications in the Human Resources domain. The management of variability is based on a compositional and parametric approach with Aspect-Orientation. It leverages and extends an existing tool to address variability in such domain