Managing Quality and Motivating Innovation

Abstract

The word “professionally” suggests that a museum is measurable and is able to be evaluated in terms of its nature, quality, and realm of expertise. In addition to the museum accreditation and quality evaluation system, the museum community worldwide establishes awards, in order to “push museums to seek a disciplinary attribute and a real professional status in the self-reliant industry with a stable status in the social contract and to develop the ability to shoulder responsibilities in decision making” (Šola and Cipek 2022: 129). Awards incentivize museums to improve their operations, to fulfill their missions, and to follow professional and ethical public quality standards. China's museums are no exception. In the PRC, museum awards cover a complete set of categories—displays and exhibitions, social education, creative cultural products and new media, and so forth—significantly enhancing the potential and capacity of museums to serve society at large. However, there are several noteworthy concerns. In this article, we use a quantitative data analysis method to study the history of China's museum awards and conclude that in the context of China's pursuit of high-quality social and economic development, the bodies issuing museum awards should refine and quantify the criteria to highlight the most important achievements of museums and to encourage social participation and academic research.