Managing NHS records: complying with the new code of practice

Abstract

PurposeThe purpose of this article is to assess the new NHS code of practice on records management, published in March 2006.Design/methodology/approachThe guidelines are put into the context of good practice, and changes to the way that medical practice is being delivered. Recent MPS experience of complaints and claims is also used to inform the analysis.FindingsThe code of practice includes much that is useful, in particular reviewing the legislation on the subject and providing more detailed retention schedules than the previous guidance. However, there are also some omissions, and some areas where more detail would have been helpful.Practical implicationsHealth professionals can take advantage of the new code of practice to refresh their knowledge and, if they have responsibility, review the records management within their own organisation.Originality/valueThe paper highlights the continuing risks of substandard records management.