Manager Skills in Crisis Management - Theoretical Approach

Joanna JasiAAska,Hab Hab

doi:10.35248/2169-0286.19.8.192

Abstract

The aim of the article is to present the manager's skills in crisis management in organizations. Symptoms and causes of the crisis in the organization have been characterized. It was pointed out that a prerequisite for assuring the organization of the effectiveness of functioning is a skillful and effective management of, among other things, a crisis situation.

Highlights

The aim of the article is to present the crisis as a natural moment in the life cycle of the organization
Formal knowledge and experience and practical skills in the development and implementation of corrective programs are essential to managing crisis situations
Preventing a crisis in an enterprise depends to a great extent on the definition of crisis areas

Summary

INTRODUCTION

The aim of the article is to present the crisis as a natural moment in the life cycle of the organization. Literature emphasizes that “every organization needs good and wise managers, like capital or modern technology. [...] When the crisis is over, the leader should relieve the reins and allow the power to flow down the hierarchy This is important for long-term health of the organization. Literature recommends active crisis management, write that “active crisis management is aimed at avoiding crises in the enterprise’s internal and / or external management class, which is entrusted to the enterprise. It has an offensive character and is targeted at the phase of the crisis, from which no immediate threat yet arises. “The experience of industrially developed countries shows that risk management is an important business function in preventing a crisis. By implementing the risk management process, five stages can be presented, namely: 1. Risk identification: The tasks in this phase include defining risk criteria, developing risk identification method, formulating risk classification system

Decisions and actions in the field of risk management

CONCLUSION