Abstract
The purpose of this phenomenological study was to understand the experiences of the employees in terms of job engagement as a result of their management practices in the workplace. It also described their coping mechanisms on the challenges posed by management practices to remain engaged in the organization. The qualitative-phenomenological research design was utilized where 6 rank and file employees of the medium enterprises in General Santos City were picked to undergo an in-depth interview. The results of the interview were transcribed, translated, and coded to produce themes. As regards to experiences to management practices, the following were the themes: trusting employees, clear communication, teamwork and collaboration, the inconsistency of policy implementation, and lack of recognition. As to their coping mechanisms to remain engage in the job, the themes include acceptance of organizational culture, presence of family support, proactive thinking and self-motivation, and job focus and commitment. As to their insights for having highly engaged employees, the themes generated were valuing employee, leadership by example, a proper channel of communication, and authentic management recognition.
Highlights
Employees play a very important role in the organizational success (Henry, 1994)
This study focused on employee engagement among rank-and-file employees of the medium enterprises in General Santos City
These themes are: Trusting Employees—On the interview conducted, most of the statements presented by the participants based on their experiences were that their management trusts them on the matters that relate to their jobs. They feel trusted on how the way they do their jobs; on assigning them with bigger responsibility and even on involving them with important matters in the organization. They reiterated that trusting is a good management practice that must be sustained by the administration
Summary
Employees play a very important role in the organizational success (Henry, 1994). Even how sophisticated the technology is, the employee is the one working and operating every area in the workplace thereby leading to the achieve-. Medina (2011) stated that employees are the true asset of the organization. It is because through them office deliverables can be achieved effectively and efficiently (Manzoor, 2012)
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