MANAGEMENT STYLES, PRACTICES AND SERVICES OF HUMAN RESOURCE DEPARTMENT AMONG HIGHER EDUCATION INSTITUTIONS IN GENERAL SANTOS CITY

Abstract

This dissertation explores the relationship between management style, practices and services of Human Resource Department among Higher Education Institution HEI’s) in General Santos City. The introduction establishes the historical significance of management and its impact on organizational effectiveness. Drawing on relevant literature, the study examines the contemporary management approaches and the quality of management education, emphasizing the need for effective human resource management practices. The statement of the problem identifies the gaps in understanding management styles, practices and services particularly in the context of HEIs. The researcher emphasizes the importance of exploring these dimensions to enhance organizational effectiveness. The methodology section outlines a descriptive-correlation research design, employing a quantitative approach. Data collection involves surveys and questionnaires targeting employees in HEIs in General Santos City. The findings present detailed results management styles, practices, and service delivery of Human Resource Department in the sampled HEIs. It identifies significant correlations between management style HRM practices, and service delivery, highlighting the importance of effective HR practices in enhancing service quality. The study provides insights into the complex relationship between HRM style, practices, and services in HEIs. It recommends considering improving communication on management styles, prioritizing effective HR practices, and aligning HR practices with service delivery goals. The positive correlations between these dimensions underscore their interconnectedness and influence on organizational performance.