Abstract
The Operational Management (OM) focuses more and more on the study in non-profit activities. However, what is it that makes OM scholars particularly fascinating about this sort of operation? This topic is tackled by researching the priorities, participants and core tasks and the most specific problems they encounter in non-profit operations. Therefore, when analysing jobs in the benefit field and in various relevant fields, we propose operational and service approaches to meet those obstacles. The final aim of this essay is to empower and promote OM researchers in this new field of literature to establish relevant theoretical and scientific models.
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