Abstract
The effectiveness and acceptability of an expert system is critically dependent on its man-machine interface. This paper uses a framework of three central man-machine interface issues: knowledge acquisition, knowledge representation and the communications interface, as a basis for evaluating a Prospector-type expert system shell. The application domain used as an example is a small system for fault finding on 11 GHz radio equipment. Long-term implications for the design of good man-machine interfaces for future expert systems are discussed and, where possible, shorter-term guidelines for knowledge engineers are offered.
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