Abstract
In this research the requisite functional skills and training needs of multi-unit fast service managers are examined. Responses from 164 multi-unit managers are analyzed, and the results indicate that there are additional skills, beyond those required at the single-unit level, necessary to operate effectively at the multi-unit level. Implications for managers and educators are discussed.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.