Abstract
My first job as a librarian was for a large software company (which shall remain nameless), working in the research library supporting one of its divisions. Almost all of the questions would come by email (at the risk of dating myself, this was the mid-90s) either directly to me or triaged through a request system. I handled questions about market research, software algorithms, trademarks, and anything else that happened to come up. It was a great place to work—one of those beautiful campuses, where the lounge is stocked with free soft drinks and you can come in when you want because everyone puts in much more than 40 hours a week. I learned a lot at a time when computers were transforming libraries.
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