Low Cost User Experience (UX) Design

Abstract

Designing a computer application to provide a satisfactory user experience (UX) is often labor intensive. This workshop focuses on reducing these labor costs. With possible low cost design methods, it may be affordable to compare a reasonable number of different design alternatives and select the best one. Possible low cost design methods may thus facilitate the design of quality UX. Possible low costs methods may also facilitate empirical cognitive ergonomic research involving a considerable number of cases.In order to achieve its goals, the workshop will consider the labor costs of different UX design methods. The participants of the workshop are invited to submit position papers on UX design costs issues. After the presentation of the position papers, the workshop will discuss the findings and summarize its observations and possible recommendations.Examples of topics of possible position paper:• UX oriented requirements elicitation and task analysis. By UX, orientation is meant for example avoiding features that the end users may misunderstand, developing a cognitive coherent model of the application and validating the UX of this model on prototypes.• Labor efficient UX evaluation methods, e.g. economic think aloud techniques, automatic logging and analysis of user actions and fast prototyping techniques facilitating comparison of the UX of different solutions.• Software architectures where it is quite easy to modify the user interface. This may facilitate a gradual UX improvement process.• Critical review of published recommendation for user interface design, e.g. user interface design patterns (interaction design patterns).• Experience reports from industry and education. What were the labor costs lessons learned?• Comparison of different methods for doing the same thing from a labor costs point of view.• Efficient stakeholder participation methods.• Agile development issues.• The psychology and sociology of the UX design team. What team member qualifications and work methods are most appropriate?