Loosely Defined Partnerships: A Case Study of Three Refugee-Serving Nonprofit Organizations

Abstract

This article uses a case study approach to explore how U.S.-based nonprofit organizations collaborate to serve immigrants and refugees and identifies characteristics that are essential to successful partnerships. While other studies have documented the challenges immigrants and refugees face in relocating to a new community and the ways community-based organizations help them through the integration process, this project brings together migration studies and nonprofit management studies to interrogate the concept of partnerships based on the lived experiences of organization staff. Partnerships are essential to providing programs and services, and this project seeks to explore the tension inherent in partnering with other organizations that have similar missions and goals. This project captures the stories of three refugee-serving nonprofit organizations in a midsouth city. Utilizing in-depth interviews to analyze the interorganizational collaborations that the three organizations have formed to provide holistic support to immigrants and refugees, the findings here suggest that partnerships are essential but often fraught. These organizations, like many nonprofits, face limited capacity and form community partnerships to alleviate these limitations. As defined by improving an organization’s ability to fulfill its core missions, successful partnerships rely on relational embeddedness and a shared mission. Findings demonstrate the necessity and benefit of a network of partnerships to meet the needs of this unique population.