Logistics service providers perceptions on <i>halal</i> logistics certification

Abstract

The purpose of this research is to examine the attributes of halal certification from the logistics managers' perspective. Specifically, the research seeks to measure the Malaysian logistics service providers' (LSP) perception on halal logistics certification. A survey was designed and gathered from logistics managers at 65 LSPs registered in Malaysia. Data were then analysed using descriptive and factor analysis methods. Results indicate that logistics managers in Malaysia have positive perceptions towards halal logistics certification, claiming that it is an essential tool to achieve greater performance and a way to increase the number of customers. Factor analysis identified logistics operation, productivity, industry acceptance, certification process, and knowledge as factors associated with halal logistics certification. The findings derived from this research further accentuate the significance of halal certification for the service industry, specifically logistics services. Additionally, this research supports the notion that halal certification is a critical success factor to halal logistics.