Logistic approach to a company’s performance assessment based on a KPI system

Abstract

The aim of the article is to develop guidelines for the use of the logistic approach to evaluation of a company’s performance based on the Key Performance Indicators (KPI) system. The literature review presents the results of scientific research of Russian and foreign scientists who actively use the KPI system to evaluate the logistic activities of companies. As part of the study, the concept of a logistic approach to evaluating a company’s activities based on KPIs is presented. The algorithm of development and implementation of the KPI system based on the logistic approach is presented and described. As the key performance indicators the following logistic criteria have been used: Right product, Right consumer, Right quantity, Right quality, Right place, Right time, Right costs, based on which the KPIs have been developed. In the end, conclusions have been drawn and further directions of research presented within the framework of this scientific topic.