Abstract

To understand that we are living in an unprecedented human historic transformation, we need to manage and mitigate its uncertainty. It is an opportunity that defines the fate and momentum of the next generation. This paper explores uncertainty mechanisms in new normal and how the behavioural coping of uncertainty could lead to a positive psychological outcome as inspiration, during the COVID-19 pandemic. Factors that affect uncertainty are analysed to understand the relation of inspiration vs uncertainty. The questionnaire measures the criteria for the moments of strengths and weaknesses in the uncertainty journey. The findings show the effects of COVID-19 on uncertainty status and how this uncertainty affects and change life towards the inspiration possibility. The paper proposes a ‘flipping point’ matrix of when uncertainty could turn to have a positive effect and could help to more engage with Communities Problems. The implication of this study is that it offers ‘customised solutions’ for those would go through ‘status of uncertainty’, and it would help to support the efforts of mitigating some of the mental health risks and diseases that are related to the increase of uncertainty in one’s life during different circumstances or stages of life, or when trying to survive during a disastrous or international emergency situation as the COVID-19 pandemic.

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