Lived Experiences, Emotional and Psychological Needs of Covid-19 Emergency Service Nurses: A Qualitative Study

Abstract

Nurses, who play an important role during the COVID-19 pandemic, are exposed to emotional and psychological stress due to unforeseen risks. The aim of this study was to investigate the experiences of nurses who are at the forefront in the emergency department, where COVID-19 suspected cases are first encountered, and to analyze their emotional and psychological needs in the light of Alderfer's Existence-Relationship-Growth theory. Data were collected from 20 May to 15 June 2020 in Muğla, Türkiye. 10 nurses working in the COVID-19 emergency department constituted the study sample. The descriptive phenomenological study was planned according to the qualitative research paradigm, based on the Consolidated Qualitative Research Reporting Criteria checklist. The interviews were conducted face-to-face and analyzed using Colaizzi's seven-step method. As a result of the analysis of the data, when the psychological needs of clinical nurses were evaluated in terms of Existence-Relatedness-Growth theory, it was determined that their health and safety needs were priority and they needed respect and understanding in their relationships. The life experiences of nurses working in the emergency room, under two main themes as “patient care process experiences” and “feelings”, and their emotional and psychological needs under three themes as “need to exist”, “need to establish relationship” and “need to develop” gathered under. During the COVID-19 pandemic, it was determined that the existence, relationship, and growth needs of emergency nurses were affected by each other.