"Linking individual, organizational and macro-economic performance levels: hidden costs model"

Abstract

In the frame of social responsibility oriented Capitalism, our proposed theory has been designed through scientific management consulting practices, referred to as intervention- research. The objective is to merge organizational and individual performance,. Separate studies on these important research subjects have been conducted for many decades. No one can accurately predict the financial performance factors, and we argue that this goal may only be achieved by combining studies of both literatures. We propose an integrated and multi- level theory of individual and organizational performance. Our model enables both understanding of individual performance through comprehension of organizational performance and vice versa, through the concept of hidden costs which constitutes the “black hole” of performance theories.