Abstract
BACKGROUND: Health disparities among patients with limited English proficiency (LEP) affect quality of care, length of stay, and readmission rates. Effective communication during hospital discharges, including discharge instructions, decreases adverse events in this vulnerable population. The aim of this study is to provide partially or fully translated standardized discharge education materials for an average of 80% of LEP families by December 2018. This study is set in a 44-bed inpatient pediatric unit within an urban children’s hospital. Stakeholders include pediatric residents and attending physicians, nursing staff and interpreter services. PROBLEM: A 2016 …
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