Abstract
Abstract For patients requiring an interpreter in all healthcare settings (ED, outpatient, hospital), describe the differences in in person versus phone versus video interpretation on patient satisfaction (primary outcome) and: Secondary outcomes: Mortality. Length of stay, Tests ordered/total charges, Medication errors, Disposition, Return visits, Quality/accuracy of interpretation, Completeness of history, Patient oriented outcomes: Patient rating of preference, Patient knows their diagnosis, Provider/interpreter oriented outcomes: Provider satisfaction, Provider rating of preference, Interpreter satisfaction, Interpreter rating of preference.
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