Abstract
Describes an investigation aimed at establishing the importance of the library environment in influencing the use of the library and its facilities. The methodology consisted of interviews with a senior member of the library staff and with users; observation; and a Delphi study which involved submitting; qestions on the future of libraries to a number of experts. Comments were made on layout and guiding; the system for borrowing and returning material; seating; heating; lighting and noise level; colour scheme and ornamentation; and suggestions for improvement. Shows that although individual factors in the library environment do affect a user′s perception, it is the total library envirnment that has the greatest effect. Makes a number of suggestions for improving the library environment.
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