LEVEL OF WORK PERFORMANCE AND WORK ENGAGEMENT OFEMPLOYEES IN THE CITY GOVERNMENT OFGENERAL SANTOS

Abstract

Work performance is an essential aspect for both the employees and the organization. However, there were limited studies on the work performance and work engagement of employees in the City Government of General Santos. For this reason, this study attempted to determine the level of work performance of the employees and its effect on work engagement. Correlational methods of research were used. The study involved ninety-three (93) permanent employees. An adopted questionnaire was used. The findings revealed that the work performance of employees is high in terms of contextual performance, this means that they worked and kept their job skills up to date. It is also high in terms of task performance that employees kept in their mind the results that they had to achieve in their work while it is low in terms of counterproductive work behavior, that they complained about unimportant matters in work. Further, work engagement is high in terms of supervisors they consider theirsupervisors as approachable and easy to talk to. In terms of the team, they agreed that the people they work with treat them with respect. In terms of organization, they agreed that the vision and goals of the organization are important, and in terms of jobs, they see positive results because of their work. It was also revealed that most of the components in the work engagement have a significant influence on the sub-variables of work performance.