Abstract

Introduction: While global responses to the COVID-19 pandemic have been subject to intense empirical scrutiny, the role of particular actors as part of government responses has been less documented. Objective: This article fills such a gap by reviewing the World Banks social protection responses to the early stages of the pandemic.Materials and methods: It does so by presenting results from portfolio data, anonymized surveys, and key informant interviews within the organization. Results: Taken together, these sources point to an unprecedented operational scale-up by the organization as it strived to support countries dealing with widespread needs and pervasive uncertainty. Yet questions remain on whether such significant response would lead to game-changing reforms in the configuration of national social protection systems.

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