Learning to Manage Intergroup Dynamics in Changing Task Environments: An Experiential Exercise

Abstract

This article describes an exercise that allows participants to experience the challenges of managing intergroup behavior as an organization’s task environment grows and becomes more complex. The article begins with a brief review of models and concepts relating to intergroup dynamics, intergroup conflict, and interventions for effectively managing intergroup relations. Then directions for preparing and conducting the exercise are explained, followed by suggestions for maximizing learning potential during the debriefing and applying new insights to back-home organizations.