Learning Organization and Organizational Performance

Abstract

One of the strategic ways of continuing sustainable success is becoming a learning organization, an ideal environment for securing organizational performance. This chapter begins by reviewing the literature on a learning organization and organizational performance focusing on their research context, instruments, analytic methods, and empirical findings. Then, it discusses the importance of a learning organization in promoting organizational performance, especially an organization’s capacity of connecting it to its external environment and the existence of leadership that supports learning. This chapter further addresses the stronger relationship between a learning organization and non-financial performance together with the necessity of dimensionalizing organizational performance and developing corresponding measures. Lastly, this chapter suggests methodological recommendations for future studies.