Learning from Incidents: A Supply Chain Management Perspective in Military Environments

Raffaele Cantelmi,Riccardo Patriarca,Giulio Di Gravio

doi:10.3390/su12145750

Raffaele Cantelmi, Riccardo Patriarca + Show 1 more

Open Access

https://doi.org/10.3390/su12145750

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Journal: Sustainability	Publication Date: Jul 17, 2020
Citations: 3	License type: CC BY 4.0

Affiliation: Sapienza University of Rome, Ministry of Defence

Abstract

Supply chain management (SCM) represents a crucial role in the military sector to ensure operation sustainability. Starting from the NATO handbook for military organizational learning, this paper aims at investigating the link between technical inconveniences and sustainable supply chain operations. Taking advantage of the learning from incidents (LFI) models traditionally used in the risk and safety management area, this paper proposes an information management system to support organizational learning from technical inconveniences in a military supply chain. The approach is discussed with reference to the Italian context, in line with international and national standards for technical inconvenience reporting. The results of the paper show the benefits of adopting a systematic LFI system for technical inconveniences, providing related exemplar business intelligence dashboards. Further implications for the generalization of the proposed information management system are presented to foster a healthy and effective reporting environment in military scenarios.

Highlights

Supplying goods or services to the customer is the main target for a sustainable supply chain network that includes manufacturers, distributors, logistics firms, and many other indirect agents [1]
supply chain management (SCM) refers to a combination of activities undertaken within the organizations to encourage the efficient management of their supply chain, and this caught a lot of attention recently both by academics as well as practitioners [3,4]
This section describes the theoretical foundation for the learning from incidents (LFI) system to be used for information management (Section 2.1), subsequently describing (Section 2.2) the regulatory reporting framework of interest for the approach presented in this document (ILE-NL-1110-0001-12-00B01, ILE-NL-21000006-12-00B01), as developed by the entity for logistics

Summary

Introduction

Supplying goods or services to the customer is the main target for a sustainable supply chain network that includes manufacturers, distributors, logistics firms, and many other indirect agents (banks, brokers, insurance companies, etc.) [1]. In the military context, the annual industrial capabilities report, put out by the Pentagon’s Office of Manufacturing and Industrial Base Policy, acknowledges that the industrial base of the weaponry sector is strained, due to the irregular flow of procurement and the lack of new designs being internally developed [9]. Such observations confirm the critical foundation of measuring and managing information on key operational and performance parameters [10]

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