Abstract

As the basis of my study, I provide a comprehensive picture of the development history and principles of lean. In my research, I examine the lean thinking strategy used by a multinational company during a pandemic period. I place great emphasis on examining the effects of the lean thinking strategy applied to them from the perspective of office employees and their leaders as well. I use qualitative and quantitative methods in my research for 4 department with different functionalities, which means a total of 8 groups. In the form of a questionnaire, I examine the impacts, resource requirements, and effectiveness of a lean thinking strategy by comparing the responses of approximately 100 office employees, broken down into different stages. In the case of classes with different functionalities, I preferred more specific research, where I interviewed 4 department heads and 8 group leaders about the challenges and reactions experienced during the lean thinking strategy. The study aims to contribute to the understanding of the application of lean thinking in the strategic management of a multinational company during a pandemic period.

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