Abstract

Does leadership matter in the governance of civil society organizations? In particular, do the CEOs of humanitarian and development NGOs exhibit different leadership styles and perceive their work environments in different ways as the literature suggests. To explore this question we interviewed 96 CEOs—32 from humanitarian NGOs and 64 from development NGOs. In the process we found support for the descriptions of the leadership of these two types of organizations extant in the research and practitioner literatures. Those in charge of humanitarian NGOs were more likely to challenge the constraints in their environments, to be interested in influencing what was happening, to want to affect outcomes, and to be focused on addressing the needs of those in the communities facing the crisis, disaster, or emergency. They viewed themselves as having short time in which to respond and chose to communicate and act informally as well as to only collaborate with other organizations if pushed. Providing direct aid and service were high priorities as was advocacy to secure the funding necessary for completing their task. In contrast, CEOs leading development NGOs focused more on respecting and working within the constraints of their positions, being adaptable and flexible in working on having an impact—in effect, being interested in building coalitions and achieving consensus as well as indulging in compromise with the intent of solving the endemic problems that they were there to address. They had a longer time perspective than their humanitarian counterparts and were willing to work within fairly hierarchical structures as well as with a variety of types of collaborators to reach their goals.

Highlights

  • Does leadership matter in the governance of civil society organizations? For all the practitioner story telling and scholarly case studies that exist in the literature, little effort has gone into systematically exploring how leadership might matter in understanding the impact of non-governmental organizations (NGOs) on the challenges that face civil society

  • Leadership style suggests how important it is to leaders to exert control and influence over the environments in which they find themselves and the constraints that those environments pose as opposed to being responsive to the situation and working with the demands of stakeholders and donors

  • This paper began by asking if leadership mattered in the governance of civil society organizations

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Summary

Introduction

Does leadership matter in the governance of civil society organizations? For all the practitioner story telling and scholarly case studies that exist in the literature, little effort has gone into systematically exploring how leadership might matter in understanding the impact of non-governmental organizations (NGOs) on the challenges that face civil society. As crises and disasters have become more complex and costly as well as persistent, emergency aid is needed to begin with but is soon followed by the cry for longer term solutions that often call into question the behavior of the humanitarian organizations already involved Consider such disasters and crises as what happened at the Fukushima Daiichi nuclear power plant in Japan, as an outgrowth of the Syrian civil war, to the “boat people” in the Mediterranean, and as a result of the Haiti earthquake as well as the zika virus and ebola outbreaks. Humanitarian relief organizations have a short-term focus on saving lives and providing goods and services allowing those involved to deal with the immediate aftermath of a disaster or crisis They are responding to the event and the people affected by the event.

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