Abstract
The cost of labour is one of the most expensive overheads the retailer faces today and not surprisingly, any efforts to cut down on costs in this area are of great interest. At the CIES conference held in Paris in November (EDP: focus on store operations) Marcel Slypen of Delhaize “Le Lion” delivered this paper on labour scheduling. It traces the company's experiments with data capture from POS systems as a means of monitoring and controlling the use of staff. The results are promising and Delhaize “Le Lion” are now convinced of the effectiveness of the equipment they used and its beneficial impact on labour scheduling.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
