Abstract
A research was carried out in order to generate baseline information to guide the planning and design of a model of academic tutoring for the Chapingo Autonomous University (UACh). The information was obtained through responses to open and closed questions and Likert, contained in a self-administered questionnaire to a sample of 580 students enrolled in fourth and seventh year. The results indicate that has not yet been able to consolidate tutoring UACh. Students agree that their parents are informed about their education and personal status in the UACh; to decrease the academics lag, academic failure and low efficiency they suggest the counseling, mentoring and psychological treatment, among others. For the design, implementation and operation of tutoring in the UACh, should take into account the views of students as a reference guide of the most efficient actions.
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