Abstract

The paper presents one aspect of the evolution of the University Social Responsibility (USR) in INACAP, specifically how it faces the relationship with one of its stakeholders: teachers and managers of high schools and technical high schools. INACAP is a Chilean higher education institution that offers technical, technical-professional and university study programs in its 26 campuses throughout the country and has approximately 123,000 students. In addition, Inacap has developed programs to support teachers and authorities in high schools and technical high schools to improve and updatetheir skills to prepare their students for the current competitive environment in higher education or labor. The objective of this work is to determine if the relationship of INACAP with the professors and executives of Secondary Education and Technical Secondary Education in Chile can be considered USR, using an own model that analyzes the existence of policies, structures, indicators in an institution, for the relationship with its stakeholders. To fulfill it, literature review, document analysis (in Inacap headquarters and some campuses) and interviews with key actors were conducted. Quantitative and qualitative results of the experience, the main conclusions of the study and recommendations for its improvement and scalability in other areas of the university are presented, in a perspective of USR.

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