Abstract
Research is one of the key processes of university management, which is facing a complex situation as a result of the health crisis, exacerbated by the digital and generational gap in terms of the approach to virtual scenarios. The Objective: to determine the impact of technological digitalization and the generation gap on university research. Methodology: a documentary research was carried out by means of a bibliographic review of scientific articles taken from Latindex, Redalyc, SciELO, electronic books, documents from official organizations. Results: The university of this century should be dominated by science and technology with the participation of all its researchers. The levels of digital divide: access, use and appropriation of ICT by individuals and organizations (public or private), delay the use of these technologies. The analysis is complex and hinders the development of strategies that allow an adequate management of the generations at work and Conclusions: The challenge for teachers is even greater when being aware that they are working with students born in the digital era, and therefore are constantly receptive to all kinds of innovations.
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