Kommunikasie, organisasiegedrag en organisasie·ontwikkeling

Abstract

Prominent organisational behavioural theorists emphasize the crucial role of communication in organisational behaviour. In contrast communication is often treated as just one of an array of organisational behavioural phenomena by organisational development (OD) practitioners when they attempt to improve organisational effectiveness. In this study the relationship of com munication to organisational climate and behaviour is investigated by means of an analysis of the factor structure of an organisational diagnostic question naire, based on a theoretical model of organisational behaviour, and the correlation of communication with 27 sub factors of organisational behaviour. It is concluded that communication is an Important dimension of organisa tional climate, and probably plays the crucial role in integrating and co ordinating organisational subsystem functioning. Because of this and the significant relationship of communica tion to factors such as leadership, group functioning and job satisfaction, com munication should receive priority atten tlon in OD-programmes directed at Improving organisational climate and effectiveness.