Abstract
This paper explores the areas of Knowledge Stickiness and Knowledge Management. In doing so, it develops a set of propositions for considering the Stickiness of Knowledge as a construct to be used to understand the impact of knowledge management strategies and fi rm-level performance within a given industry. The result of this work builds on previous work in knowledge management and business strategy thus providing a research stream that looks at the relationship between a fi rm’s knowledge management strategy and how the fi rm views its boundaries with other fi rms in the industry. Keywords: Knowledge management, sticky knowledge, competitive advantage, tacit knowledge, explicit knowledge.
Highlights
Management scholars strive to answer the questions of why firms exist and why certain firms out-perform others
There remains a great debate in the knowledge management literature on how best to codify and share or protect knowledge and in each instance use it to enable organizations to achieve a sustainable competitive advantage
This paper suggests that firm orientation and knowledge strategy are functions of the nature of the industry in which the organization exists
Summary
Management scholars strive to answer the questions of why firms exist and why certain firms out-perform others. In seeking a competitive advantage management scholars argue that firms exist to coordinate the knowledge efforts of diverse individuals within the marketplace (Conner & Prahalad, 1996). Developing an effective strategy with respect to both dispersing and protecting their knowledge assets and processes, given the industry and market position occupied, is necessary for firms to achieve a long-term competitive advantage. Given these assumptions, this paper develops a set of propositions to addres the stickieness of knowledge and the firms’ knowledgemanagement strategies as a way to understand firm performance within a given industry.
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