Knowledge, Skills, and Ability on SME Performance: A Systematic Literature Review Authors Dorris Yadewani

Abstract

The quantity of micro, small, and medium-sized enterprises determine job creation and earnings equality in alongside the economy's expansion. However, SMEs confront several challenges, one of which is a lack of human resource (HR) skill sets, in particular, capacities, qualifications, as well as expertise. Studies on the factors influencing the performance of small and medium-sized businesses that focus on knowledge, skills, and talents are relatively uncommon in the literature. Therefore, the primary objective of the present investigation seeks to figure out the elements, where its focus on understanding, expertise, along with abilities that promote smaller and medium-sized the company's sustainability. This study is based on the incorporation of multiple research methodologies and reviews based on publication standards, specifically ROSES (Reporting Standards for Systematic Evidence Synthesis). To choose articles, two superior databases, Dimensions and Core, as well as one supporting database, Google Scholar, are used. This review has identified 14 major topics based on the thematic analysis used. With a concentration on expertise, abilities, and knowledge, this research project offers tremendously to our existing awareness of what factors are underlying the profitability of small and medium-sized enterprises. The discoveries highlight that relatively little study is currently conducted regarding employee expertise in businesses of all sizes, focuses on knowledge, skills, and abilities in performance. It additionally aids to clarify the integral part human capital competences serve towards enhancing the operational efficiency of medium- and small-sized companies.