Abstract
The paper presents knowledge residence to be only in the mind and rejects the orthodox definition of the knowledge types which has been used till now by most knowledge management (KM) gurus and authors — in which knowledge exists inside and outside the human body — and presents an alternative model for such. Yet, unlike other papers that reject this classical view, this paper does not doubt the importance of the field nor underestimate the role of its originators. Alternatively, it emphasises the significance of KM and provides practical insights for its effectiveness. The paper concludes by addressing the importance of understanding the essence of knowledge in the public sector through proposing a pragmatic concept that could be easily applied. We have chosen a city that has an existing platform that can support the application of such concept — Dubai — especially with its current expanding endeavours towards “Connecting Minds, Creating the Future”, which is its Expo theme in 2020.
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