Knowledge management tools development in the metallurgy

Abstract

At present, the concept of knowledge management has entered into the practical life of many Russian organizations in various spheres of economic activity. Considering that the metallurgical industry of the Russian Federation, due to several factors, including a drop in demand for steel products in the domestic and foreign markets, economic sanctions against Russia, political and economic instability in general, experiences for several years a long-drown crisis, there arises an acute necessity to look for new methods and approaches to production management, for the improvement of resources application process, for reducing non-production costs. All these issues can be solved, apart from other measures, through the use of various knowledge management tools aimed at accumulating, preserving and transferring the exclusive professional knowledge of employees, because this knowledge is the key source ensuring under new economy conditions a long-term competitiveness of any organization. The author developed a system map of knowledge of the metallurgical enterprise based on the existing strategic management tool, which reflects the main elements of the knowledge system, and present features of their mutual transformation and the possibilities of legal ownership. The article proposes also a process-oriented knowledge map for the electric steel melting shop, designed to determine knowledge flows in the process of steel melting at a specific production site. The article presents the systematic knowledge map and process-oriented knowledge map reflecting the further development of tools already existing in the theory of knowledge management. They can be practically applied in the metallurgical industry. The application of these tools will help to mobilize the accumulated professional knowledge of people working on metallurgical enterprises in achieving their strategic goals.