Knowledge management: The bedrock of enterprise strategy

Abstract

Performance ImprovementVolume 40, Issue 8 p. 16-22 Decoding Value Knowledge management: The bedrock of enterprise strategy George H. Stevens, gstevens@pmg-us.com Or Gstevens@carolina.rr.com. George H. Stevens is a Principal of Providence Management Group. He specializes in helping clients design and build the organizational and process capabilities necessary to implement strategic business plans. He brings 18 years of consulting and management experience to clients. He has successfully led enterprise KM system development, process re-engineering, operational strategy, human capital strategy, and integrated e-learning engagements for clients in wide range of industries, from e-business to defense. His clients include Blue Cross and Blue Shield of Maryland, Accenture, Catholic Healthcare West, and the National Science Foundation. He is a frequent contributor to the field, having authored 3 texts and more than 60 articles in a variety of professional journals. George has served on the faculties of the Johns Hopkins University and the University of Maryland. He holds an MS from Syracuse University.Search for more papers by this authorScott M. Krasner, skrasner@pmg-us.com Or Skrasner@carolina.rr.com Scott M. Krasner is founder of Providence Management Group. He brings more than 20 years of strategic consulting and management experience to clients. He served for more than five years on the executive team of a rapidly growing Internet integration firm. There, he managed operations, marketing, and corporate strategy, including renewal or divestiture of business units. Prior, he was a Principal of the IBM Consulting Group, where he led large-scale strategic business transformation initiatives for financial services and telecommunications clients. He was also with both Deloitte & Touche and Price Waterhouse, where he led strategic, turnaround, reorganization, and operational improvement initiatives. Clients include Chase, Bank of Montreal, Chemical Bank, Bank of New England, LTV, Blue Cross and Blue Shield of Florida and New Jersey, Viacom, and ATT Network Services. Scott holds his MBA in finance and operations management from Columbia University Graduate School of Management and a BA from Colby College.Search for more papers by this author George H. Stevens, gstevens@pmg-us.com Or Gstevens@carolina.rr.com. George H. Stevens is a Principal of Providence Management Group. He specializes in helping clients design and build the organizational and process capabilities necessary to implement strategic business plans. He brings 18 years of consulting and management experience to clients. He has successfully led enterprise KM system development, process re-engineering, operational strategy, human capital strategy, and integrated e-learning engagements for clients in wide range of industries, from e-business to defense. His clients include Blue Cross and Blue Shield of Maryland, Accenture, Catholic Healthcare West, and the National Science Foundation. He is a frequent contributor to the field, having authored 3 texts and more than 60 articles in a variety of professional journals. George has served on the faculties of the Johns Hopkins University and the University of Maryland. He holds an MS from Syracuse University.Search for more papers by this authorScott M. Krasner, skrasner@pmg-us.com Or Skrasner@carolina.rr.com Scott M. Krasner is founder of Providence Management Group. He brings more than 20 years of strategic consulting and management experience to clients. He served for more than five years on the executive team of a rapidly growing Internet integration firm. There, he managed operations, marketing, and corporate strategy, including renewal or divestiture of business units. Prior, he was a Principal of the IBM Consulting Group, where he led large-scale strategic business transformation initiatives for financial services and telecommunications clients. He was also with both Deloitte & Touche and Price Waterhouse, where he led strategic, turnaround, reorganization, and operational improvement initiatives. Clients include Chase, Bank of Montreal, Chemical Bank, Bank of New England, LTV, Blue Cross and Blue Shield of Florida and New Jersey, Viacom, and ATT Network Services. Scott holds his MBA in finance and operations management from Columbia University Graduate School of Management and a BA from Colby College.Search for more papers by this author First published: 08 February 2007 https://doi.org/10.1002/pfi.4140400806Citations: 1 AboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onEmailFacebookTwitterLinked InRedditWechat Citing Literature Volume40, Issue8September 2001Pages 16-22 RelatedInformation