Abstract

Knowledge Management Effectiveness and Technological Innovation: An Empirical Study in the Malaysian Manufacturing Industry

Highlights

  • Today, the manufacturing industry worldwide has become a fast-paced industry

  • This study seeks to examine the relationships between knowledge management effectiveness on technological innovation

  • The recent downturn in the global economy has significantly increased the costs of production and reduced product demands, all of which has urged manufacturing companies to revisit the fundamental driver of their survival

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Summary

Introduction

Technological advancement, greater customer expectations, and shorter product life cycles, have increased the need for manufacturing firms to create and deliver value to its stakeholders, its customers. The recent downturn in the global economy has significantly increased the costs of production and reduced product demands, all of which has urged manufacturing companies to revisit the fundamental driver of their survival. Under such circumstances, it becomes imperative for these companies to reinvent themselves. Product innovation generally involves the introduction of new products or services to meet market needs (Damanpour & Gopalakrishnan, 2001)

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