Abstract
The aim of this research is to investigate the impact of knowledge management on organizational performance with the moderating role of transformational and Participative leadership behavior in telecom sector of Punjab, Pakistan. How leaders motivate to their employees and how they enhance the performance of organizations by using their knowledge. Research approach was deductive. Postivism research paradiagm was used to measure the study. Simple random sampling technique was used to collect data from employees as well as managers of telecom sector. Sample size was 280 employees of telecome sector. This research is significant for academically and practically in public and policy making. How an organization can enhance to their performance, effectively when long-term commitment, trust, successful socialization of employees and organizational citizenship behavior take place in the organization.
Highlights
In the beginning of 21st century, knowledge management (KM) evolution come up with great demand of reorganization’s, employees, customers and financial markets etc
During 1998s, to 1990s, its demand has been on top and organizations have pursue to its quality and importance warmly. (Addis, 2016; Holtshouse, Borghoff, & Pareschi, 2013)
The marked population of this study was contained of employees and managers of telecom sector from Gujranwala and Gujarat pakistan
Summary
In the beginning of 21st century, knowledge management (KM) evolution come up with great demand of reorganization’s, employees, customers and financial markets etc. Knowledge enhance to the overall performance of the organization when leaders perform the participative role and transformational role regarding knowledge management. Participative and transformational leaders take initiate step of knowledge management for encouraging of employees, innovation in business and practically transformation of knowledge to one another, lead to enrichment of organizational performance (Donate, 2015). Leadership behavior has long and many histories in research that focused on the two-constructs “concern for task” and “concern for people” by using different terminologies for the purpose of Muhammad Bilal Majid and Mohd Sadad Bin Mahmud, “Knowledge Management and its Impact on Organizational Performance: Evidence from Pakistan”, Annals of Contemporary Developments in Management & HR (ACDMHR), Print ISSN: 2632-7686, Online ISSN: 2632-7694, pp.
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