Knowledge Management and E-Knowledge: A Theoretical Construct

Abstract

In the present business scenario, competitive organisations must locate, capture, store, share and leverage not only data and information pertaining to the different aspects of the business but also the knowledge of the firm. However, for decision-making, if the majority of information needed, a well-ventilated system is needed to capture and codify this knowledge. The objective of the article is to identify and addresses an aid to decision support system, Artificial Intelligence and Information Technology within the context of the existing business which can transform the process of knowledge. The development of new technologies particularly in business organisation has definitely increased the capacity of organisations to disseminate knowledge, not just within the organisations internally, but also with external stakeholders. E-knowledge networks allow their stakeholders to create, share and utilise strategic knowledge to improve operational and efficiency and effectiveness strategically. The proposed e- knowledge network will assess and deploy these technologies to enable inter-organisational knowledge sharing. In addition, the implications of inter-organisational knowledge sharing on the supply chain are considered for business process improvement.