Abstract

Motivation is taken seriously by most military forces as it is a crucial for success in military missions. As much as motivation is an important factor in the military, knowledge in motivation is equally pertinent for military commanders as part of their human resource management function. Knowledge conceived as conceptual, contextual and operational are pertinent as it emphasizes not only knowing what to do but rather how to interpret what to do into practical implications. This paper aims to establish how well military commanders are in motivating their non-commissioned officers (NCOs) and the level of knowledge among military commanders in motivating NCOs in the infantry regiments. A quantitative approach was taken to determine empirically how satisfied are the NCOs motivated by their military commanders and the level of knowledge in motivating NCOs among military commanders, specifically in the Malaysian Infantry. The findings indicate that 63.3 % of the respondents rated between very satisfied and satisfied for their military commanders in motivating NCOs and there is a similarity in the level of knowledge in motivating NCOs among the military commanders in the Malaysian Infantry. The findings imply that although all military commanders have a similar level of knowledge in motivating NCOs but not all are able to put their knowledge into practice. The paper will be able to contribute an understanding to motivating NCOs among military commanders in the Malaysian Infantry for subsequent measures in enhancing human resource management in the organization. In addition, from a practical perspective, the study proposes knowledge elicitation of relevant knowledge in motivating NCOs for the purpose of training potential military commanders.

Highlights

  • Motivation has always been an emphasis in human resource management, where organizations are eager to know what motivates their employees but most importantly how to motivate them

  • The findings imply that all military commanders have a similar level of knowledge in motivating non-commissioned officers (NCOs) but not all are able to put their knowledge into practice

  • A descriptive analysis conducted illustrates that the data obtained was normally distributed as the p value was greater than the alpha value of .05 for conceptual, contextual and operational knowledge among military commanders in the Royal Malay Regiment (RMR), Ranger Regiment (RRR) and Border Regiment (BR)

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Summary

Introduction

Motivation has always been an emphasis in human resource management, where organizations are eager to know what motivates their employees but most importantly how to motivate them. Motivation plays an important role as a highly motivated force is essential to succeed in military missions (Primortz, 2002; Sergio, 2004; MacCoun, Kier and Belkin, 2005; Blocq, 2010). History illustrates those quantitatively inferior armies have been able to win battles and conflicts because of their fighting spirit, aggressiveness and high morale brought about by motivation (Sergio, 2004). Studies in the military indicate that motivation among soldiers is a critical factor in managing human resource in the military (MacCoun et al, 2005; Lewin, 2006; BenDor et al, 2008)

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