Klasifikasi Sentimen Masyarakat di Twitter Terhadap Kenaikan Harga BBM dengan Metode Support Vector Machine

Abstract

The increase in the price of fuel oil (BBM) in Indonesia has always been a controversy which can be seen from online media such as Twitter which has an effect on the Indonesian economy, with this problem it has a change in the impact of cost instability due to an increase in fuel prices which will also affect the rate of increase in transportation costs and the rate of inflation. The effect of these changes leads to many different public opinions so as to produce pros and cons of these changes, with the existence of the problems above, the classification process is needed. This study uses 3000 tweet data obtained from the crawling process. This study obtains an accuracy of 85% at a ratio of 90:10, for a precision value of 85%, 99% recall and 91% f1-score for negative sentiment, while 83% precision value, 19% recall, 30% f1-score for positive sentiment. Then in the 80:20 comparison experiment, an accuracy of 83% was obtained, for a precision value of 83%, a recall of 99% and an f1-score of 91% for negative sentiment, while a precision value of 82%, a recall of 16%, an f1-score of 26% for positive sentiment.