Abstract

The paper discuss on the importance of facilities management (FM) in supporting mosque function and propose the key drivers for an effective FM practice for mosque. Qualitative research design was adopted in this study. Data were collected using focus group consists of seven (7) participants who have been selected among mosque management committee, FM practitioner and academician. Transcript of focus group discussion was analysed using content analysis. Coding system was applied in order to describe the interpretation of data. The results show that there is an agreement among participants on the importance of FM in supporting mosque function. Although practice of FM in mosque is not widely recognised, but its potential in uplifting and prospering mosque function could not be denied. Therefore, an effective of FM practice in mosque is seen vital. This paper discovered that team working is the most significant drivers to an effective FM practice for mosque. Other key drivers are organisational structure design; appoint knowledgeable and skilled facilities manager; sharing FM knowledge and its benefits; and strong change management. The discovered FM drivers are important for all stakeholders that directly or indirectly involve in mosque management.

Highlights

  • Facilities Management (FM) is becoming an increasingly important factor in the built environment

  • The objective of this paper is to discuss the importance of facilities management (FM) in supporting mosque function and propose the key drivers for an effective FM practice for mosque

  • All the statements made by the respondents with regard to the research question are based on their view on the importance of FM in supporting mosque function and what are the drivers in order to effective implement of FM in mosque institution

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Summary

Introduction

Facilities Management (FM) is becoming an increasingly important factor in the built environment. FM is a key function in managing facility resources, support services and working environment to support the core business of the organisation in both the long- and short-term [2]. It is discovered that the study which focusing on religious buildings such as mosque is still infancy. This is not surprising, as information on the importance of FM in supporting non-profit organisation to achieve its core business objectives is still lacking. The objective of this paper is to discuss the importance of FM in supporting mosque function and propose the key drivers for an effective FM practice for mosque. It is anticipate that the discovered drivers will act as enabler in order to play an important role in achieving prosperity as a mosque objective

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