Abstract
Background: Technology and innovation have become a worldwide feature of business. Virtually, no organisation can survive without technology and innovation. When it comes to developing technology and innovation strategies, managers are often left alone to decide which technology and innovation types to pursue.Aim: This article investigates the various key challenges faced by metropolitan cities or municipalities in managing competitive advantage through technology and innovation in Kaohsiung Government City, Taiwan.Setting: The study focused on key challenges faced by metropolitan cities or municipalities in managing competitive advantage through technology and innovation at Kaohsiung City Government in Taiwan.Methods: The methodology used in this study is mainly the secondary data analysis. A complete and thoroughly secondary data analysis process has been utilised as a research design and approach to complete this research work. This study collected secondary data through comprehensive analysis about various aspects such as document analysis or desktop study, technical reports, scholarly journals, government documents, research institutions.Results: The result shows that there are various key challenges including research and development and innovation, information security or contingency planning, rapidly advancing technologies, ageing technology and under-investment and the change in residents’ expectations.Conclusion: This article has identified various challenges affecting businesses or organisations, particularly City Governments in competitive advantage through managing technology and innovation. This include inter alias: manpower training and recruiting, organisational transformation, rapidly advancing technologies, ageing technology and underinvestment, the change in residents’ expectations.
Highlights
The concept of competitive advantage has changed over time as a result of the technological innovations and modernisation
Organisation system and duties The change of hierarchical affairs of Kaohsiung City Government depended on the full-scale vision created in the Kaohsiung region
The study found out that in 2016, there were 37 staff working in the head office of the City Government, 6034 staff working in first-level departments, 14 984 staff working at regional offices and second-level departments and 23 613 staff working at schools of various levels, their status in terms of age, their education levels and their civil services examination with a sum of 44 631 staff hired (KCG 2016)
Summary
The concept of competitive advantage has changed over time as a result of the technological innovations and modernisation. Innovation implies distinguishing customers to discover and fulfill client requirements by giving new items or service, making innovation keeping in mind the end goal of obtaining a key spot in the market and overcoming battles from contenders with the principal goal of taking care of the market requirement. It tends to be utilised as a competitive advantage for a business. No organisation can survive without technology and innovation. When it comes to developing technology and innovation strategies, managers are often left alone to decide which technology and innovation types to pursue
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