Abstract

Skills gap is a signifi cant mismatch between the knowledge, skills, and abilities (KSAs) required by employers and those held by workers. This study proposes four innovative indices to measure such KSA-gaps and calculates them using data from a survey of transportation workers and employers. The results suggest that the workers’ competencies do not match the employers’ requirements. Areas of particularly extensive KSA-gaps include knowledge of transportation, distribution, and logistics; knowledge of machines, tools, and equipment; equipment operation, maintenance, repair, and troubleshooting skills; critical thinking and problem-solving skills; work prioritization and resource-management skills; and ability to apply knowledge.

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