Journalist\'s information needs and information seeking - behaviors in the digital age

Abstract

This study delves into the evolving information-seeking practices of newspaper journalists in Karnataka, highlighting how digitalization has impacted their approach to gathering, verifying, and delivering news. With a sample of 610 journalists from 39 newspapers across national, state, and regional levels, the research identifies key patterns and challenges journalists face in the digital age, including the need for diverse information sources and the persistent obstacles within newsroom libraries. The information-seeking behavior of journalists in Karnataka has significantly evolved to accommodate the fast-paced, digital-driven demands of modern journalism. Young journalists, with over 60% of respondents under the age of 35, heavily rely on digital tools like news apps, social networks, and digital newspaper archives to access and cross-verify information quickly. However, despite advancements, challenges remain—particularly around access to adequately organized information and the necessary skills for effective digital information retrieval. More than half of the journalists reported needing information at a moderately significant level across various topics, indicating a broad requirement rather than specialized information needs. The study also highlights key barriers: limited availability of necessary information, insufficient search skills, language barriers, and a lack of qualified library staff. Addressing these issues through continuous digital literacy and library resource improvements will be essential for supporting journalists in this rapidly evolving landscape.