Job Satisfaction of Non-Teaching Its Relationship to University Policies and Leadership Styles Linked to Their Performance: Based for Proposed Program

Abstract

Abstract: This study endeavored to determine work competence and job satisfaction of non-teaching personnel at Taguig City University and to formulate a proposed training program. A total of one hundred twenty-one (121) non-teaching staffs as respondents was drawn using purposive sampling technique. It employed descriptive method of research with emphasis on survey method using a researcher-made instrument. Further, it sought to answer the questions on demographic profile, work competence, and level of job satisfaction. The frequencies, percentages, weighted means, ANOVA, and chi-square were the statistical measures utilized. Results revealed that there was only a slight difference as to their sex due to very close interval. Half of the respondents are college graduate and most of them have a casual employment status with the range of 1-3 years in service. The study also found out that work competence level of non-teaching personnel was competent when it comes to oral, written communication and information communication technology. Also, they are highly competent when it comes to work ethics. On the other hand, job satisfactions of non-teaching personnel are highly satisfied in supervision, nature of work, interpersonal relationship and commitment. Furthermore, results showed that age affects the work competence level in terms of information and communication technology, work ethics and written communication while the civil status affects their work competence level in oral communication, written communication and information and communication technology. However, level of work competence in terms of information and communication technology, oral communication, written communication and work ethics do not depend on their sex. Also, their level of work competence in terms of oral communication, information and communication technology, work ethics and written communication depends on their educational attainment. Moreover, length of service does not affect their work competence level in terms of written communication, information and information technology and work ethics. But, the work competence in oral and written communication depends on their employment status and among the seven variables on job satisfaction, work competence does not depend on salary. Keywords: Work Competence, Job Satisfaction, Training P