Abstract
The purpose of this study is to examine the level of female employee satisfaction regarding their job of microfinance institutions in Bangladesh. Moreover, it focuses on the various factors that influence female employee job satisfaction of microfinance institutions. The study utilised quantitative research methods and used Herzberg’s motivation-hygiene theory (19590. A total of 24 structured questionnaires with five dimensions have been given to 100 female respondents of selected microfinance institutions in Bangladesh. The findings reveal that some variables (performance-based salary increment, available opportunities for promotion, satisfaction on job environment, colleagues help during huge workload, opportunity to interact with other employees on a formal level, use of skill, experience & qualification, recognition for good work, and learning opportunity) have significant impact on female employee satisfaction in the microfinance institutions. The limitation of the studied investment fund is that it invests in expanding and mature microfinance institutions (MFIs). So the results of this research can only be generalised to expanding and mature MFIs. This study aims at contributing for better female employees job satisfaction of the MFIs given that it has substantial implications on financial benefit, work environment, job security, decision making, training and resources of the MFIs.
Highlights
A significant part of human lifestyle is spent in function, which is the public reality and social expectation to which people appear to conform (Rahman et al, 2012)
The purpose of this study is to examine the level of female employee satisfaction regarding their job of microfinance institutions in Bangladesh
It concentrates on the different elements that impact female employee job satisfaction of Microfinance Institutions (MFIs)
Summary
A significant part of human lifestyle is spent in function, which is the public reality and social expectation to which people appear to conform (Rahman et al, 2012). Only an economic motive has not satisfied human being It is usually of more significant interest to learn why people work and how they are satisfied with the work. Job satisfaction identifies the sensation of the efficiency in specific tasks highly relevant to careers and different areas of the jobs. Microfinance institutions (MFIs) takes on an essential role in the entire development of Bangladesh. It is in the form of its development and includes a significant contribution to the development procedure for the country. The efficiency of service-oriented firms depends upon the employees - generally treated as the primary force, which is once again suffering from their dissatisfaction and fulfilment level (Rahman et al, 2012; Lu, L., et al, 2016; Tanwar et al, 2016)
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