Job satisfaction among brazilian federal public servants:

Abstract

This research aimed to analyze and classify aspects of job satisfaction from the perspective of public servants in Brazil. A questionnaire based on the Job Satisfaction Scale (JSS) was used to collect data from a statistically significant sample composed of 139 employees of a Brazilian public higher education institution. Data were analyzed using a combination of descriptive, correlational, and multivariate statistical techniques, hypothesis testing, and cluster analysis. The psychometric quality of the scale (one-dimensionality, convergent, and discriminant validity) was examined using exploratory factor analysis (EFA), complemented by reliability measures (Cronbach's alpha coefficient and Composite Reliability). The results of this study converged with other studies that assess the Job Satisfaction Scale (JSS) as valid, stable, and of good psychometric quality. Among the dimensions of the JSS, co-workers, managers, and the nature of work stood out as strengths in labor relations, and promotions and remuneration, as weaknesses. These results reflect the differences and imbalances in the various careers in public administration, especially about recognition for the work performed.